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AutoNation Honda Chandler


1150 S Gilbert Rd, Chandler, AZ 85286 (map)
Today 10:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (61) No (10)
Service Rating
Recommend:
Yes (126) No (10)
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Dealership Service Review

5 out of 5 starsservice Rating
Great service and personalities!
Written by Buffaloshell on 11/02/2023

I love my 2016 Honda pilot and I do all the necessary maintenance work and repairs to keep it running. All the service advisors I have worked with have been wonderful! Brandon is my usual go to. He is friendly, knowledgeable and always with a smile. When he’s on a well-deserved vacation I work with Kyle. Today, I texted Kyle to ask if I could get in because my battery was clearly failing. Kyle responded within just a few minutes advising it was his day off, but he would contact the service advisors on duty and let them know I would be coming in. I greatly appreciate Kyle’s dedication in responding to text messages when he is not at work. That is a top-notch employee! When I got there today Shannon was my service advisor and she was excellent. She quickly retrieved the necessary information regarding my battery warranty and quickly got my battery replaced. I have never been disappointed at this dealership and I have easily had over $15,000 of work done including routine oil changes, replacement of my timing belt, control arms, brakes, struts, etc. I have been to another Honda dealership in the Phoenix area and was disappointed. I will not do that again.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Joseph Lee on 11/03/2023
Dealer Response
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
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