AutoNation Honda Chandler
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Dealership Service Review
service Rating
Oil Change
Written byon 09/30/2023
Scheduling and check-in was quick and easy. Was quoted between an hour to hour and a half. They were really busy in the morning. Stayed at location to wait. Got a text that may take more time and got an apology. Wasn't in a hurry and total time was 1 hour 45 minutes. They gave me a discount for the extra time I had to wait.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Serenity Gibson on 10/04/2023
Dealer Response
Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
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