AutoNation Honda Chandler
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Dealership Service Review
service Rating
Not happy
Written byon 08/24/2023
No issues with sales but service is another story. Brought a car in on a Thursday for service. By Friday afternoon, still no update and the real issue was when we called we couldn’t get a hold of service advisor or service. Friday afternoon the vehicle still wasn’t even looked at. We had to call sales and demand for them to get someone at service. We went and got the car after it being there for a day and a half and took it to a local service shop. Never again. They just have too many vehicles to be effective.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Scott Styris on 08/27/2023
Dealer Response
Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (850) 253-7000 to discuss what we can do to help.
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