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Lexus of Mobile


3040 Government Blvd, Mobile, AL 36606 (map)
Today 8:30 AM - 7:00 PM
Sales Rating
Recommend:
Yes (6) No (0)
Service Rating
Recommend:
Yes (27) No (2)
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Dealership Service Review

3 out of 5 starsservice Rating
Dealership review
Written by John Brooks on 07/20/2024

It’s a pretty good dealership, As in business like these bottom line profit. Customer service a little down the line. I sincerely do not like what management did to my Service manager. If I could, I would follow my service manager to a new dealership

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Lexus of Mobile on 07/24/2024
Dealer Response
John, thank you for sharing your thoughts with us. We're sorry to hear about your concerns and encourage you to please reach out if you'd like to discuss this further. Thank you, Peggy Saranthus - Service Manager - 251-445-0450
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