Audi of Des Moines
5200 Merle Hay Rd, Johnston, IA 50131 (map)
Today 9:00 AM - 6:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 6:00 PM
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Dealership Service Review
service Rating
Poor Service from Service Director
Written byon 12/29/2016
Service Director at this location is extremely rude. Waited over 3 months to tell me a check bounced that was written to pay for services. Demanded I pay for the amount right away before checking with my bank to see why the check bounced. He was not willing to work with me. It is not my fault they made an error and took 3+ months to contact me on an issue that should be resolved within their office. I will no longer be working with that location and will not recommend anyone.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable