San Tan Honda is ExceptionalWritten by puddabear on 03/26/12 03:36:35 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
Bill Morris and Tom Mitton were fabulous; They certainly went above and beyond to secure our business but more importantly, made my husband and I feel relevant and confident that we purchased our car through the “right” Dealership. Bill was AWESOME….. he was so non-pressuring and laid back that we thought we’d made a wrong turn somewhere and ended up at Dreamland Honda!! I initially told him that I wasn’t ready to make a purchase until we received our tax return money back, which at the time, was 4-6 weeks out. He never blinked an eye nor tried the many covert tactics that one would expect a salesman to pull when hearing such an evasive statement like that. He simply listened to my wants and needs and never showed me anything short of what I specifically wanted (a sunroof- how simple is that??). I dropped into 4-6 dealerships since that initial time and not only was I shown cars that weren’t to my specific request, they didn’t even have the one non-negotiable that I required, which was the sunroof! By the time we were prepared to purchase, my initial dealings with Bill made him a top-contender in the first round of negotiations- By the time it came down to making the final decision, Bill’s professionalism as well as the fact that we have several things in common (real estate and a mutual friend) made it a no-brainer. The cherry on top was Tom’s involvement and the fact that he had agreed to take money off when he really didn’t need to (we would have still bought the car, as it was a great price and well under any other dealer’s offer). When you have a customer who says “No you really don’t have to, I’ll buy it anyway….. “ and then comes back with a lower figure anyway, well, that makes it better than Christmas! I will definitely recommend your Dealership, not to mention Bill, Tom and Paul in Finance, to any and all of our friends…. If we were stress-free plunking down money after a decade of being free of car payments, I can imagine anyone else can be too.