Used VinFast VF 8 for Sale in Dallas, TX
Buy a sleek VinFast VF-8 in the Big D, Texas
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Consumer Reviews for the VinFast VF 8
Read recent reviews for the VinFast VF 8
2023 VinFast VF8 Review: A Frustrating Experience
Steph, Newport Beach, CA, 12/02/2024
2023 VinFast VF 8
A Frustrating Experience with Unacceptable Delays and Safety Concerns
I leased the 2023 VinFast VF8 (VIN: RLLV1AFA6PH001258) on November 3, 2023, hoping to enjoy a modern, reliable electric vehicle. Unfortunately, my experience has been nothing short of disappointing due to multiple critical safety defects, poor customer service, and ongoing reliability issues.
Safety Defects and … Delayed Repairs
Within just one week of taking delivery, I began encountering serious problems with the vehicle’s safety systems. I received error messages related to both the Electronic Stability Control and Hydraulic Brake Assist systems, indicating a failure in key components responsible for the vehicle’s safety. Despite reporting these issues to the service department immediately, I was told the earliest appointment for repairs would be a full month later, on December 23rd, 2024—a delay that I find completely unacceptable. Given the severity of these issues, the car is unsafe to drive, and the delay only amplifies my concerns about the company’s commitment to customer safety.
New Problems Every Day
As if the critical safety concerns weren't enough, new issues have cropped up almost daily. Recently, the rear wiper completely stopped working, adding another defect to an already long list of problems. It’s frustrating to purchase a brand-new vehicle only to face an ongoing stream of malfunctions, especially when the company is unable to provide timely solutions.
Adaptive Cruise Control Failure
Another significant issue I've encountered is with the adaptive cruise control system. After activating the feature, I received an error message stating “Adaptive Cruise Control Unavailable. System Fault,” rendering this feature—an important function of modern vehicles—completely useless. This only adds to the growing list of failures that have compromised the car’s usability.
Charging Discrepancy and Misrepresentation
One of the more frustrating issues has been with the vehicle’s range. On November 26, 2024, I charged the VF8 using a ChargePoint station, and after charging for 81.37 kWh, I was informed the car would have a range of 258 miles. However, when I checked the vehicle’s screen, it showed a range of just 160 miles, far below the expected performance. This discrepancy suggests that the vehicle’s charging system may not be functioning properly, further undermining my confidence in its reliability.
Conclusion
While I was initially excited about the VinFast VF8, my experience has been marred by poor quality control, safety concerns, and unhelpful customer service. The ongoing defects and delays have made it difficult to trust the vehicle, and I’m deeply disappointed by how the situation has been handled. I urge potential buyers to carefully consider these issues before making a purchase or lease, as my experience has proven that VinFast still has a lot of work to do when it comes to delivering a safe and reliable product.
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