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Consumer Reviews for the Toyota Sequoia
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Horrible wind noise- Do not buy a Sequoia
Unhappy Toyota Owner, 02/12/2024
2024 Toyota Sequoia Platinum 4dr SUV (3.5L 6cyl Turbo gas/electric hybrid 10A)
I bought a Platinum edition Sequoia. Love the towing capacity at 9000 lbs. The fit and finish on the inside is nice. Love the big touchscreen. Now for the real issue. Wind noise. The vehicle sounds like there is a window open when you drive over 55 mph. On my vehicle, the drivers side passenger window has a very bad air leak and the wind noise is crazy loud at highway speeds. Now for the … crazy part. I had the vehicle 3 weeks. Took it back to the dealership. They replaced a window guide and said problem solved. Drove it away and it was the same. No improvement. Took it back a second time to the Toyota dealer. Reported the problem still exists. They drove the vehicle and verified the wind noise. Service manager opens a case number with Toyota engineers for guidance on how to fix the problem. Three days later Toyota comes back and says, "there are no known or suggested repairs for the problem with my vehicle". Service manager tells me that there may be a fix recommended in the future but not at this time. Read between those lines. Just go drive your car with crazy wind noise and we will call you some day (maybe) with a fix. Totally unacceptable from Toyota. One would think that when a customer pays $80,000 for a car that they would bend over backwards to keep a high dollar customer satisfied. Nope. Toyota appears to not care one bit about their customer base. I have owned several Toyota's over the past 30 years. I am shocked that this is what Toyota has evolved into. There are many complaints out there about wind and road noise in the Tundra's and Sequoia's. This may not be an issue with every one of them, but if you are looking to buy one, please test drive it on the highway with the radio off and listen for the wind noise. If you hear it do not buy it.
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