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Consumer Reviews for the Nissan Murano
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Confusing tech
Relsa, 06/11/2025
2025 Nissan Murano Platinum 4dr SUV AWD (2.0L 4cyl Turbo 9A)
I’ve had the Platinum model about a month, and until last week I loved most every aspect. The tech is not intuitive, but I feel in time I can learn most of the features. It seems most new cars have this frustrating problem. Last week as I was driving a warning light popped up which I couldn’t interpret. When I arrived at home a few minutes later I parked in the garage to unload. I went … back out a few minutes later to see what the warning icon couldn have indicated. The car would not start—totally dead. After a few hours I tried again, and it started with no warning lights. The owner’s manual was not helpful. So, yesterday I was driving and three warnings came on. I was able to drive to the dealership.
My concern was that they couldn’t take it in to diagnose or repair the problem for a week or ten days because lack of service workers. So now do I drive and get stranded or stay trapped at home for fear of driving? I have no other vehicle. I am upset with the dealership here in Denison TX as much as with the car.
UPDATE: After a confrontational meeting at the dealer they finally admitted the part needed to fix my warning lights sensor is UNAVAILABLE. No idea when, or if, they can get it. I really love this car apart from this one issue, but it is a BIG issue. The ProPilot won’t work, so there is no cruise control, lane departure, steering assistance,etc that is activated with it.
Don’t even know if airbags will work. What’s with Nissan?
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