New Genesis G80 for Sale in Jersey City, NJ
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Consumer Reviews for the Genesis G80
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Decent vehicle, terrible service
Eileen M. , 12/05/2022
2022 Genesis G80 3.5T Sport 4dr Sedan AWD (3.5L 6cyl Turbo 8A)
Purchased a new 2022 G80 in April. The Genesis G80 is a decent vehicle but mine had a few issues. I live in the desert and the biggest problem happened when running the navigation. It caused the back of the display (facing the front windshield) to get very hot. So hot I could burn my hand by touching it. I'm guessing that was what caused the display to shut off. I had to pull off of the … freeway, wait until the display cooled off then turn it back on. I wasn't able to verify this because I couldn't reach the service department of the dealership I purchased the vehicle from. The dealership was the biggest negative of owning the vehicle. It shared space and staff with Hyundai. If Genesis is going to claim to be a luxury brand, their dealerships need to catch up and treat their customers like BMW, Mercedes, and other luxury brands do. Answering phones, responding to emails, having loaner vehicles available after being reserved, and greeting customers politely would be a start. I was so fed up with the treatment by their service department that in November I traded the G80 in for an established brand that understands the needs of their customer base.
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