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Consumer Reviews for the Cadillac Escalade
Read recent reviews for the Cadillac Escalade
Beautiful Car then Major Engine Failure!
David Holihan, 12/28/2021
2021 Cadillac Escalade Premium Luxury Platinum 4dr SUV (6.2L 8cyl 10A)
First off the car: We ordered it from scratch, waited six months and have been rewarded with a wonderful car. We love it. Beautiful in every way, quiet, smooth, powerful, well thought out, I could go on and on. The super cruise control is just that. IT WORKS! It makes long distance driving so much more relaxing. The night vision option works very well and safely. We are delighted … with the vehicle
NOW, our review of the engine: Our first real road trip in our beautiful new Escalade ended 1,500 miles away from home with bent valve lifters and broken valves on 10/4/2021 just shy of 6,000 miles: a problem that Cadillac and its dealers knew all about with GM's 420 hp V-8 gas engines. Why didn't WE know about it? We were stuck in Bangor, Maine with a dealership with no loaners to offer and no ability to reliably estimate an ETR ("Maybe a couple of weeks"). It was the peak of this past fall's peak leaf season so no rental cars and no hotel rooms were available. And rates were out of site if they were available. So we flew home to Orlando and rented a car for over a week then flew back to Bangor when the Escalade car was ready. This was much cheaper than the over-priced hotel rooms (even if we could find one). Of course the repairs were totally covered by warranty; but now we're waiting to see if Cadillac will refund the $5,000 it all cost us out of pocket. Our return trip home was uneventful as far as the V-8 goes - the whole vehicle continues to be flawless to this day (12/28/2021)
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