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Consumer Reviews for the Audi Q5 Sportback
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Look Right Past an Audi
fam1102, 04/10/2023
2023 Audi Q5 Sportback Premium Plus S line 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo gas/electric mild hybrid 7AM)
I have my 2023 Q5 Sportback four months and it is a disaster. Right from the showroom it began to exhibit problems. Audi service could not fix the MMI so the car acted irrationally. I had the same issue as another reviewer did with the car stopping while in the middle of driving and the seatbelt tightening up so much that it was near choking me and the other person in the vehicle. The … car does not get anywhere near the mileage suggested and each day I drive it, there is another issue to deal with. Audi’s Customer Service is nonexistent, their Audi Advocates do nothing, the dealership is unwilling to admit there are issues, the dealership owner is arrogant, never a loaner for all the times they have had the car, no reimbursement for Uber and Lyft charges and no response from their Sales Team. I always wanted an Audi but this proved to me that I should have stayed with the Japanese luxury cars. They out perform this car ten times over. Cheap materials make up this Mexican car..it isn’t German any longer with most of it produced in Mexico. It’s grossly uncomfortable, the seats feeling like they are made of boulders and not cushions, the technology works when it wants so don’t count on it performing for you. It’s fairly miserable to drive so I’m stuck with it for a little while because you cannot easily sell a new but four month old car without taking a great loss. Move on from Audi and those out there looking, just don’t! I would have given it zero stars if possible on this rating.
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