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Consumer Reviews for the Acura MDX
Read recent reviews for the Acura MDX
Great vehicle let down by abysmal build quality
Elliott90, 09/19/2024
2024 Acura MDX 4dr SUV AWD w/Advance Package (3.5L 6cyl 10A)
Pros: The handling, styling, seats, stereo, safety scores, headlights, AWD system, engine. Value if you get lots of incentives. Four year warranty.
Cons: The touchpad sucks with Apple CarPlay. With the Acura systems it is totally fine. The build quality is SO SO bad. Acura should be ashamed. I had to bring it back for misaligned trim and panels right after buying, and every time I … drive it there are new squeaks, creaks, and rattles from the interior. The heat shield was loose from the factory, I found a random seat bolt rolling around, a plastic panel they cracked and glued instead of installing a new piece, the rear window washer was installed misaligned, and I’ve been back four times to try to get a speaker in the top end sound system to stop rattling the cheaply built door panels. It sounds like a 10 year old car going over bumps and the ride can be very loud and stiff/harsh on bad pavement and sharp impacts. The wireless charger is basically useless. After one year the ac started to smell even though the car is parked inside and it has a rough idle after start they are telling me is all normal. Also the ac and vented seats cool just barely adequately. Gravel pieces get in the rear brakes and make a terrible squeal - there is a tsb for this. None of these are catastrophic failures but add up to make pretty negative impression of a new car. I’ve only had it 15 months. I figured buying the third model year after the redesign would mean less quality problems but boy was I wrong.
I am so frustrated in the constant rattling and creaking of the interior I do not know if I will be able to keep it. I bought it to keep a long time like my last Acura but all the quality problems make me doubt that is a good idea. Make sure you do a long test drive with the exact vehicle you may be buying on rough roads with a keen ear and check all the panels and trim to make sure they are lined up right. If you find a good one or can put up with the poor quality it’s a great car. Make sure you get a good deal though, Acura seems to need incentives to move product now since their cars are second best to most competitors and so poorly built.
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