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    Consumer Reviews for the Jaguar F-PACE

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    Warning

    Rosmigd, 02/22/2023
    2022 Jaguar F-PACE P250 S 4dr SUV AWD (2.0L 4cyl Turbo 8A)
    Please do yourself a favor STAY AWAY from this brand of car and dealership In August 2022 I bought a 2022 Jaguar Fpace zero miles. 2 months later, the car started making weird noises and rattles and the driver's seat sounded really bad. I took the car to the shop I left the car for warranty, it took them 5 days to "repair" it, according to the fact that it was just lacking a bit of … lubrication, I picked up the car on a Monday afternoon, supposedly everything was fixed, Tuesday morning everything was the same or worse. I took it back, then they realize that they have to replace the driver's seat completely, it took them a little over a week and a half to get and install the car seat, when they finally “fix it” and I go to look for it the next day the car starts to sound even worse internally. The noises that I had inside had become quite noticeable noises and rattles, I took the car again to the shop (3rd time), the technician walks with me to see where the problem was, because according to them they did not hear anything. Finally, the mechaninc noticed that in fact the car had multiple rattles, seeing from various parts of the car, even the services manager drove the car with me and he heard all the rattles. , so the car was in the workshop for approximately a week and a half more again (4th time), they called me that the car was ready and everything had been adjusted. I look for the car and 24 hours after the car was sounding 5 times worse, desperate and a little disappointed because its a brand new car I take the car back to the shop, where they diagnose that it had problems with the steering wheel airbag, with the rear seat belts, some mismatched parts. The car was for another 24 days under repair YES! 24 DAYS Almost a month. they call me and said that finally everything was fixed this time, I went to picked up the car and guess what? 24 hours later all the noises were back and even worse. I don't know what is going on but ironically every time they repair the car it sounds worse, and also new rattles are added to the original problem. At this point the car has been in the shop 6 times, they can't get or solve the problem, they have changed several parts, parts that are also safety parts such as airbags and seat belts and alse dissembled the whole dashboard FOR A BRAND NEW CAR, The car is currently still in the shop, the problem has become a nightmare 3 months have passed in this situation, they have not wanted to repurchase the car. Nobody takes 100% responsibility, everyone washes their hands, they just apologize, but at the end of the day, apologies don't solve the problem. My problem has been according to them repaired for more than 6 times, more than 6 vital parts of the car have been changed, and the problem is still there without being able to find a solution. looks like they don’t know what are they doing or the mechanics are new, a brand new car ZERO MILES already has 6 repairs and has spent weeks and weeks in the shop where they don't know or can fix the problem. I really find this unacceptable for a brand new car. Supposedly you buy a luxury car to have a luxury experience, but for this brand you buy a luxury car and you get a such bad experience and waste of money and time, yes the give you a courtesy car while they’re fixing yours but whats the point of drive rental cars instead of the car you’re paying for? Please don’t buy or come here you’ll ended with a “luxury car” that sounds like a wagon from the 1800s My recommendation to everyone who thinks of buying a Jaguar FORGET IT OR THINK ABOUT IT TWICE is the worst brand of cars, zero quality, zero responsibility and of course accountability If I could I would give them ZERO stars Stay far away from this brand if you don't want to buy a problem instead of a car. I rather buy a Chinese car than this is the future. So My best recommendation STAY AWAY FROM JAGUAR LAND ROVER
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