Metro Kia of Madison

I purchased a vehicle from Metro Kia in November and immediately began having issues with the transmission. I attempted to call dozens of times to see if they would fix it, only to be regulated or deflected by the receptionist who promised someone would return my call. After more than a month of this, I physically returned to the dealership to voice my complaint. I spoke with Kevin, the manager, who told me that I was out of luck, and that is wasn't his problem anymore. When I told him that I had a private mechanic look at my vehicle and mentioned lemon laws, he began to try to work with me. While I am still in the process of filing for enforcement of the lemon law, it is still terrible customer service and I will do my best to dissuade anyone from setting foot in the establishment.