Honda of Kenosha
Back to Service Reviews
Dealership Service Review
service Rating
unsatisfied with interior cleaning and service
Written byon 02/09/2016
updated 02/26/2016
we scheduled a 30K service costing $300+ along with interior detailing and auto butler. the van was there over 8 hours, insane. the interior was not cleaned well at all, crumbs still in cup holders and not vacuumed well at all. there was still dust on the dash, nothing was wiped down, etc. in addition, the washer fluid was not refilled. I am wondering if the 30K service was even done given the poor job that was done on everything else. we are very unhappy with the experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No