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Dutch Miller Chevrolet


1100 Washington Ave, Huntington, WV 25704 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (2) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Zero stars needs to be an option....
Written by CoryR. on 03/16/2019

Wish we would’ve checked reviews before we bought here. All your staff does is lie. Nelson promised my fiancé a “deal” on his personal vehicle that he was going to be trading in. Once he got there, different story. However, he ended up buying the truck because it was the truck he really fell in love with. This truck also a dent that they promised they would repair. We have drove the truck up there TWICE now wasting time & gas all for nothing. The dent is still not repaired & it took the only worker there worth a damn to keep my fiancé from giving the truck back. No one even communicated to my fiancé that they would need to schedule an appointment through the body shop. Very poor communication. And when my fiancé tried to speak to Matt (the pre-owned sales manager) about his frustrations, he was very unprofessional and pointing his finger in my fiancé’s face. My fiancé eventually let him know how he really felt about the situation & Matt told us to “get out of here”. Never have I ever experienced such awful customer service. This is just a small summary of the events. There are other issues. I truly do not know how anyone even works or buys from Matt for I have never seen someone speak so poorly to paying customers. I will be calling higher up the chain to hopefully resolve the situation.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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