Moses Buick GMC
Dealership Sales Review
My wife and I came to look at a car on the lot and Fred S showed us that car as well as a newer model which we ended up buying. I explained that I needed to have the car checked by a mechanic before finalizing the purchase. I came in on a Saturday and was pressured into signing the paperwork for the sale. I was not able to take the car to a shop and have it checked out before purchase. I offered to do this Monday (it was Saturday and the shop was closed) but was told they couldn't do this since they can't allow the car off the lot with their plate without him going along for the ride and he can't take the time out to do this. He also said there would be paperwork stating that the car could be returned if it doesn't pass. There was no such paper and he seemed upset that I was reluctant to sign papers for this reason, acting insulted that I wouldn't accept his word that any car they sell would have already passed their inspection and that that should be good enough for me. They also seemed bothered by the fact that I was actually reading the documents before signing and annoyed when I found mistakes and they had to reprint some documents (mostly their choice-I wasn't too bothered by the mistakes.) My experience with the actual purchase of the car was so bad that I actually feel good that they were probably just as annoyed by me as I was by them. I will be taking the car to be checked tomorrow just to be safe. As far as I can tell, there is nothing wrong with the car, but I am not a mechanic. Nobody should be treated the way they treated me at Moses. I have no intention of shopping there in the future and will let people know of my experience when they are shopping for a car.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No