Honda of Sumner
Dealership Sales Review
I had some time to kill yesterday, so I stopped by to test drive a 2013 Honda Fit around 8 pm. The salesman was nice and friendly. He went inside the dealership and got the keys for the Fit I chose to test drive. But when he came out with the keys, the brand new car refused to start--the battery was dead. He tried to jump it with a portable jumper thingie, but was unsuccessful. I then asked to test drive the Fit right next to the one with a dead battery. So he went back into the dealership to swap out keys. When he came back out and I tried to start the second Fit, it too had a dead battery. What the heck?!?! Now I would expect this if I was trying to start a 1973 Ford Galaxy 500 at Billy Bob's Bucket of Bolts Used Cars in Hickville. But two BRAND NEW cars at a Honda dealership? Come on guys, get your act together.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable