AutoNation Volkswagen Spokane
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Dealership Service Review
service Rating
$48 spark plugs and $52 wiper blades
Written byon 07/17/2025
My complimentary 10,000 mile service visits were great. However I ended up paying $900 for the 40,000 mile service. I was blown away by the cost. At least a $290 overcharge up to $12000 was caught after a few days and credited back to my card.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Kerry Valdez on 07/20/2025
Dealer Response
Hi John, we appreciate you taking the time to respond. The staff at AutoNation Volkswagen Spokane take our reviews very seriously. If you'd like, please contact our General Manager at (509) 850-9361. We'd appreciate the chance to make your experience a positive one.
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