AutoNation Toyota Spokane Valley
Dealership Service Review
I went there (AutoNation Toyota) just to get an additional copy of my key made. It was my first time going there as I purchased my 2023 Corolla used a little over a year ago, from a non-Toyota dealership, and I have not yet needed to take it in for service. The first thing I noticed was that the service area was organized like the entrance to a courthouse building, complete with what looked like a security detector system. Tim, my advisor, however, was very helpful and friendly. I wandered around the rest of the dealership while I waited for my new key to be programmed, etc. It was hard to figure out what was what. The sales area was small and very casual looking. Maybe that was by design. No one approached me. Maybe that was by design also, I don't know. I got what I came for, but I can't recommend this dealership as a place to go to purchase a car.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes