AutoNation Toyota Spokane Valley
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Dealership Service Review
service Rating
Changed A Negative To A Positive!!
Written byon 09/21/2023
The previous service I received my car was returned in unsatisfactory condition. There was mud and scrapes on the threshold of my car. I was late for a meeting and could not address at the time and addressed it in my review. On my recent service I showed Jamie the pictures I took and she reassured me my car would be in good hands. She made a special note on my account to ensure I received my car back in the same condition I dropped it off in. When she called me to let me know my car was ready to be picked up, she mentioned she personally inspected my car. I appreciate her taking my concern seriously and going above and beyond to personally take care of me!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Joseph Lee on 09/24/2023
Dealer Response
Hi Wanda, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
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