AutoNation Toyota Spokane Valley
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Dealership Service Review
service Rating
meh
Written byon 08/31/2023
I arrived on time for my appointment but the shop was really busy. When I finally spoke to someone and mentioned a shuddering, they said I'd have to leave my car overnight as they didn't have time to look at it. They completed the oil change but didn't add air to my front tires and they were at 28 psi when I left.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Neil Snied on 09/04/2023
Dealer Response
Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (509) 850-9359 -- we hope to hear from you soon.
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