AutoNation Toyota Spokane Valley
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Dealership Service Review
service Rating
always great customer service
Written byon 08/03/2023
I brought my Rav4 in for oil change. My 2 years of free servicing was up. Apparently I bought a maintenance oil change package that I had forgot about, but Dave Merkle, my service advisor already had checked on my account and surprised me with the news that I didn't owe any money the day of service. What a nice surprise! Dave has always been transparent in his quotes, his plan of servicing my vehicle. Thanks!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Andy James on 08/07/2023
Dealer Response
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!
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