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AutoNation Subaru Spokane

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AutoNation Subaru Spokane
10000 E Sprague Ave, Spokane Valley, WA 99206 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
(83)
Recommend:
Yes (12) No (1)
Service Rating
(20)
Recommend:
Yes (3) No (0)
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Dealership Sales Review

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AppleWay Subaru RUDE and UNPROFESSIONAL.
Written by andy_bond on 02/20/2010

Don't waste your time for AppleWay Subaru dealership in Spokane, WA. RUDE and UNPROFESSIONAL. This is my worst experience ever. The day I leased my 07 Accord 3 years ago, I also visited the Apple Way Subaru, but their bad customer service didn't influence me in buying anything Subaru. Well my Honda lease is almost over and I thought to give them another opportunity... The experience was SHOCKING! My rule is not to give my phone numbers to any dealers and it was ok until I went to Apple Way Subaru. After giving them all of my info except phone#, the manager showed up ([violative content deleted] guy with beard) and told me that if I want to drive "bunch" of their cars (I was interested in ONE!) I have to give them my number! (B... S...!) I said no and he said "see ya"....! [violative content deleted] were they thinking about hiring [violative content deleted] sales manager?!!! They lost my and my friends business FOREVER! People have right to privacy sales people!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
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i_love_cars1 on 12/06/2010
The reviewer is right on. The Sales team at Appleway are Piranhas. You drive up to their parking lot and before you can get a foot out of the door, they attack. I can't tell you how many times I've driven up to look at a car and just put the car in reverse. Whoever teaches this sales approach really isn't doing Appleway any favors. I do have to say that there is an exception to this rule and that is at Appleway Audi. they act in a much more civilized approach. For the rest of the dealers... Just let us look. You have a great selection. Too bad you don't have a sales team to match.
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