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Sound Ford


101 SW Grady Way, Renton, WA 98057 (map)
Today 9:00 AM - 8:00 PM
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Yes (1) No (3)
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Dealership Sales Review

1 out of 5 starssales Rating
Sketchy Dealer
Written by Shane on 05/25/2024

This was my first experience trying to buy my own car at a dealership, as a young college student. To say the least my experience fell nothing short of terrible. The car we went to view was extremely dirty upon arrival. Regardless we went to take a test drive to solidify my interest when we found check lights going off in the car for gas and parking break issues, before becoming aware that the car was actually on recall and hadn't been fixed. We continued to talk about our interest in the car, however quickly found out the staff had almost no answers to any of our questions and wasn't very knowledgeable about their own car? While discussing questions it was brought to my attention that the mileage on the car was significantly less than what was outlined in the add. Over 10,000 less. Clearly thinking this is weird we brought it to the staffs attention where they told us that someone royally messed up. Following this the staffs demeanor changed from very welcoming and eager to make a sale to sincerely unwelcoming. We expressed our interest in buying and negotiating for the car, only to be shut down over and over again. The staff refused to even talk numbers and kept on sending us to various different staff member where no one would give us a straight answer. I am a very capable and educated honors student, who is the top of her class, and I have only left feeling like this staff is trying to manipulate a "young dumb" girl. I am sad to say this experience has given me a bad taste in my mouth, and has left me frustrated, confused, and suspicious of this process. Great way to start my car purchase journey. Do not give this place your business they are sketchy and rude.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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