AutoNation Honda Renton

I normally have a lot of anxiety about bringing a vehicle to the dealership service department. As a female, I have had really bad experiences with unscrupulous service managers trying to have work done that was unnecessary to increase my cost. Autonation Honda Renton is NOT that dealership. Each visit is easy and clear. The service managers are helpful and honest. My last visit (this week) was exemplary. I changed my appointment online but when I got to the dealership, the appointment could not be found. Service representative, Matthew Lopez, looked at the schedule and was able to get me in right then. He was very clear in what needed to happen, detailing the cost so there were no surprises, and offered options where they were available. I was able to wait in the spacious and clean waiting room while the service was done. He checked in on me periodically to let me know what the status was. I am so happy that I can rely on this dealership to help me maintain my vehicle, safely and in a way that I can plan for the financial aspects. I have a huge thank you for Matthew since I never did find the email for the appointment change and yet he helped me with smile and a helpful heart.