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Subaru of Puyallup


720 River Rd, Puyallup, WA 98371 (map)
Today 8:30 AM - 6:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
DO NOT BUY Extended WARRANTY or GAP thru dealer
Written by kabuky on 02/27/2019

I "bought" an extended warranty for my "new" used car. $2200 for it. I was told I could call the dealer within 24 hours to also purchase GAP insurance ($700). I went back next day to the dealer to get a few items out of my trade in car that I forgot and told them I had decided not to buy GAP insurance through them ($700 vs $345 thru loaning bank) and decided I didn't want the $2200 extended warranty either. "OOPS, you will have to wait for refund through Subaru" as bank had processed loan. BIG lie - the bank did not process my loan for over a week. TO date, I am STILL waiting for that $2200 check for that canceled warranty. Subaru International says they wired the money 26 days ago. In Contrast, I canceled my other warranty for my tradein vehicle two weeks ago - already have the check in hand. WHY I only got $300 back out of a $2000 warranty when I have only driven 30k out of the 64k policy is another rip off.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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