Lexus of Seattle
Back to Sales Reviews
Dealership Sales Review
sales Rating
They Went out of their way to be perfect!
Written by 06/20/2016
onWe purchased an 2016 RX450h with panoramic sunroof in April. We also purchased roof racks, because we kayak a LOT. Because it was a new body style, no one knew that roof racks could not be installed on a panoramic sunroof. The Lexus of Seattle has EXCELLENT staff: every single person we worked with. They ordered a custom new vehicle (with a standard sunroof instead) from Japan, and had it rushed to us in just 2 months. No expense on our part at all. We have NEVER had such a positive experience in any car dealership, and I have owned MORE than my share of vehicles over the years!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes