Lexus of Seattle
Dealership Sales Review
Just bought a certified 2012 RX350 at Lexus of Seattle in Lynnwood and was 100% happy with the experience. I dropped by the dealership without an appointment or previous contact. A salesperson took me to the pre-owned RX's, politely and knowledgeably answered all my questions and was in no way pushy or intrusive. I had done my homework and was impressed with the honesty of the information I was given. After I found my perfect car, an agreement to price and trade-in value was made with zero pressure and no extended back and forth. The already incredibly clean RX was quickly detailed and new complimentary custom mats were put in. I was given a tutorial on all the bells and whistles and the settings were customized for me, including syncing my phone contacts, music and garage door opener. Forgot the checkbook, so after everything was done and I was ready to drive home in my new car, the salesman followed me and waited in his car while I ran into the house to write a check and get the extra fob for my trade-in. Best part besides the quality service and experience: according to Edmunds.com pricing tool, I paid thousands less than dealer retail value and got more for my trade-in. I got a great quality car at an amazing price and it only took about three hours out of my day.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes