Skip to main content

Volkswagen of Kirkland


12612 NE 124th St, Kirkland, WA 98034 (map)
Today 8:30 AM - 8:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

2 out of 5 starssales Rating
Does not allow independent mechanical inspections
Written by SweepT on 06/06/2013
updated 07/15/2025

I visited Volkswagen of Kirkland to test drive a used car. They showed me the pre-purchase inspection they performed on the vehicle and everything was listed as "Satisfactory", including a line item called "mirrors" despite one of the sideview mirrors being broken. No big deal with the mirror, but I was concerned they said it was "satisfactory" along with every other inspection point listed - no idea what else might have been broken yet listed as "satisfactory". Anyway, the test drive went fine, so I told them I'd be willing to negotiate a price after an independent mechanical inspection. Unfortunately...they told me they do not allow customers to perform independent mechanical inspections on their vehicles. I've been shopping around for a few weeks now and every dealership I've visited so far has had no problem with this. They say "sure", hand you the keys, and ask when you'll have it back on their lot to talk about the price. Every used car buying guide I have read recommends performing an independent mechanical inspection, and every used car buying guide also says to steer clear of anyone who isn't willing to let you perform one. I will be steering clear of Volkswagen of Kirkland. Overall, people were nice and low pressure, but if they don't allow their customers to see what is really under the hood of the cars they are selling, I have to wonder what they're hiding... I would rate any dealership with this policy the same.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.