Volkswagen of Kirkland

First of all, thank you to VW of Kirkland’s sales TEAM, especially to Tony Pho, their GM, who made the car buying experience really SIMPLE and EASY! My wife and I have been looking to get a new car so we could give our daughter our old but reliable Jetta for college. So I contacted Tony and his team and got an email right away. A phone call later and we’re discussing the best deal/financing that we could afford to get the new Tiguan R line that we’re interested in. Our phone conversation was direct to the point and straightforward. Not a lot of haggling and playing the “game” - we essentially agreed that they have what we want and all it came down to was agreeing on a purchase price that is both fair and acceptable to us. Rather than going somewhere else or wasting time negotiating with another dealership, we decided the following day to come in for the “required” test drive and next thing you know, we’re doing the credit application to finalize the contract! They’re so accommodating and friendly - we picked up the car at a time that was convenient for me and my wife, the car was detailed, already had a full tank of gas and they even gave us a FREE cargo cover! Overall, the process took just a couple of hours. Highly recommend VW of Kirkland, thanks again Tony and sales TEAM. Keep it up!