Skip to main content

Eastside Subaru


11803 NE 116th St, Kirkland, WA 98034 (map)
Sales Rating
Recommend:
Yes (98) No (1)
Service Rating
Recommend:
Yes (21) No (2)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Highly Recommend East Side Subaru Service Center!
Written by San on 12/09/2024

I’ve visited this service center twice, once per year for my routine maintenance, and both experiences have been excellent. During each visit, the service associate took the time to explain what was normal versus what needed attention. They helped me prioritize the most important repairs and clearly outlined the costs and time estimates for the work. I was provided a complimentary loaner car, which made the process even more convenient. They kept me updated on my vehicle’s status throughout the service, and their communication was prompt and clear. What stood out most was how hassle-free the entire experience was. The staff were incredibly patient and professional, addressing all my concerns without making me feel rushed. I was very happy with the service and left feeling confident in their work. I would highly recommend East Side Subaru Service Center to anyone looking for quality care and excellent customer service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Eastside Subaru on 12/13/2024
Dealer Response
Thank you for sharing your positive experiences with Eastside Subaru's service center! We're delighted to hear that our team provided clear communication and a loaner for extra convenience during your visits. We appreciate the recommendation and look forward to assisting you in the future!
Report