Hinshaw's Acura
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Dealership Sales Review
sales Rating
Great customer service
Written by 03/07/2013
onI saw a car on their website and even though I had a car that I was going to drive to Oregon and buy I thought I would go peek at the one they had online. I went into the Auburn location and Brian was very friendly and not pushy at all. We went to the Fife location where the car actually was. I loved the car and decided I would get the one at Hinshaws. They gave me exactly what I wanted for my trade and made the deal within an hour. No pressure at all. Within 24 hours though my check engine light came on. Unfortunately I didn't have the option for a warranty and was worried something would happen. I immediately called the dealership and they told me to bring my car in and they would get me a loaner and take care of whatever was wrong. I was so worried and Todd and Derrick made sure I was taken care of. Not something I would expect when I knew I didn't have a warranty and I bought a used car. Very impressed at their professionalism and the way that they handled it right away. Definitely will be recommending them to friends and family. Thanks guys!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes