Hinshaw's Acura

I did all of my research online and called dealerships all over the state to see who was going to give the best price on a new 2013 MDX Adv, plus give me a fair price on my Audi trade in. I ended up going with Hinshaw's. I can't speak for the rest of the staff but I found Keith J. to be very straightforward and professional. His attention to service and detail was excellent and stood out well above the rest of the sales associates I'd spoken to. He never tried to over sell me on anything, he just answered my questions and met ALL the many requirements and details that I wanted. The suggestions he did make were sensible and on point with my wish list. There wasn't much back and fourth on price. Just an terrific price on the new car and a somewhat fair price that I can live with on my trade in. I'm fairly realistic and pragmatic about the process of buying a car. I know that car dealerships are in the business of trying to make the most money they can, and buyers are trying to save as much as they can and get the best deal they can get. I was just aiming for landing somewhere in the middle. In regards to his professionalism and service provided, Keith J. exceeded my expectations, and I would and will refer him to friends and family. I have not yet had any experience with the other departments so I can't speak to my experiences, but I will certainly continue to do more research on customer feedback before I decide to bring my new car in for servicing.