Hinshaw's Acura
Dealership Sales Review
I have purchased cars from multiple dealerships and have had good and bad experiences. I had a positive experience at Hinshaws Acura. I got what I wanted for my trade as well as what I wanted for the purchase price of my new TL-S. My sales rep, Keith, was great. A couple other sales guys were a little to flirty and unprofessional in my oppinion. Keith answered all my questions quickly and informatively. I had some questions to ask when Keith had a day off and wasnt impressed with the lack of response and communication from the other sales guy. I suppose this because I didnt buy a car from that person, but that shouldn't matter since I did purchase a car regardless. They went the extra mile by switching my wheels out from the old car to the new one for me for free, and even were willing to do the sterio equiptment before I decided to just let my usual sterio guy do that. I was given a free loaner when I brought my car in for it's complimentary detail, at which time they also did a complimentary alignment per my request. The loan payoff on the old car was a little slow, but the hold up was probably due to a holiday, rather than the dealership getting around to cutting a check.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes