Hinshaw's Acura

This dealership is, by far, the most high-pressure sales atmosphere I have ever experienced in all the years I've bought/sold cars. My wife and I dropped by intending only to look at what they had on the lot, we stated this many times "we're not here to buy, Mr. Salesman" but instead got hassled and pressured into buying a car after TWO HOURS of constant pressure and psychological games. Yes I know, technically "we didn't have a gun held to our heads" but WE FELT like we did!! They took my keys away from me and placed them out of reach several times, once they realized that bothered me and I didn't like it, they hid my vehicle's registration from me so I couldn't leave even with my keys, and told us a couple hours worth of BS stories about their coworkers and family. We continually stated we were tired, our daughter was crying and exhausted from all the tense energy in the air, and we wanted to leave (they knew we wouldn't be coming back), only to be told "wait a moment, while I go ask so-and-so a question" while taking our papers with them. Then they'd come back and throw another offer at us, or quiz us about personal finances to see how much they could get out of us, and when that didn't work, here came the stories again. I tell you, this was the WORST car buying, or anything buying for that matter, experience we've ever had, and to be honest, I don't think this could have been worse unless they'd have literally robbed us at gunpoint. When I saw what they were asking for my trade a few days later, I almost had to hire a therapist! These guys screwed us so bad it momentarily caused me to question my faith in mankind - I kid you not, I FELT like I had been lied to, robbed, and used. At the time all this was going down, they told us our vehicle was basically worthless and doctored up a laundry list of reasons why. I can't believe how unethical this dealership is, how they can screw a family like mine so badly and walk away with a smile on their faces. Later on, I found out my car had some damage they "failed to mention" and asked my sales person about it, he deflected the questions I asked him and seemed to "drop off the grid" every time I needed some help. I asked about service intervals and found out he'd lied to me about that too in order to secure our "business" if you'd call allowing yourself to get screwed business. A long story short, while I can't speak for every salesperson at this dealership, many of them were ganging up on us during this purchase, and you're going to be playing Russian roulette if you allow yourself to do business with these guys because once they zero in on a potential profit, they will harass you until you give in, and they will make you feel like you're making a huge, stupid mistake if you disagree with them. They will even get testy with you if you tell them you're done and want to leave. I realize at the end of the day it was our fault for going along with the sale, but these guys are practically criminal with how they approach their craft, and trust me when I say they lack even a shred morality. They're all about ripping you off for a profit, and they do it so much dirtier than any other of the dozens of dealerships I've dealt with do. PLEASE, do yourself a favor, and don't let the fancy dealership or well-dressed salesmen fool you, these guys are [violative content deleted] and you're going to be their prey the moment they realize you've got money or a trade they will profit on after selling you their crappiest car on the lot. I am writing this in hopes that anyone out there interested in this place will understand that it's not anywhere near the best dealership in western Washington, and you'd be much better served to buy your car else ware. They will push you and prod you to give in, and they'll push you right to the edge with their mind games until you finally let them win. Do yourself, your family, and your personal finances a huge lifelong favor and avoid at all costs. You've been warned.