Klein Honda in Everett

This past weekend, my wife and I went to Klein Honda in Everett and bought a car. Our experience with the Klein team was EXCELLENT!. They are the most courteous and professional car staff I have had the pleasure to work with. My wife and I shopped online for a car. We had narrowed our search down to a Honda Pilot and requested quotes from prospective dealers. We received an email from Mary M. (KleinHonda Internet Sales) that was gracious and professional. She provided us with a lot of information and was very up front about what to expect with pricing. I was impressed and appreciative with her knowledge and honesty. When we visited the showroom on Saturday (1/11/14), it was a really rainy day and I had hungry children in the car. Mary greeted us with a warm smile and introduced us to Nick D. (Sales) right away. Just like Mary and everyone else we met, he was professional and extremely knowledgeable about his cars. He was easy to talk with and courteous. He was forthright about the Pilot's details and about pricing as well. After walking around a few cars and test driving them, we found our Pilot and worked with Nick and Tim M. (Asst Sales Mgr) on pricing. there was absolutely NO PRESSURE in dealing with the Klein team at all. We talked about the price and found a number that worked for us both. With the help of Josh H. (Used Car Mgr) we were also able to get a VERY FAIR PRICE for our trade in. I had researched the cost of my vehicle before hand on KBB.com (Kelley Blue Book) and KLEIN's number matched. Nick and Tim got us our car and into the Finance Office in no time at all. We worked with Darcee D. (Finance) to get our paperwork done. She was discussed all the options and talked about all the details so we knew what we were getting into. She had a great sense of humor and made the finance process almost fun. The Klein team is an awesome group to work with. Everyone was knowledgeable in their field and provided all the information we needed to make our decision. They were upfront about all the details and pricing and straight forward when it came down to negotiations. The only negative is that my children didn't like the hot cocoa from the vending machine. Other than that, it was perfectly awesome. Thanks Mary, Nick, Tim, Josh and Darcee for all the help. My family and I appreciate everything you did for us.