Klein Honda in Everett
Dealership Sales Review
I'm writing this to warn you that these guys don't care about your family like they promise and they only care about their bottom line by pushing you into a car that helps them not you. My wife and I bought a 07 Nissan Altima, we worked out a deal to make installments for our down payment for 3500.00. We wrote out 3 checks for the dealership and no one else. We put 1350.00 into our account every two weeks until paid off. Well they took first payment and second payment it took them 2 weeks past the original date to pull money and by that time unexpected bill took my money from account. They finally decided to pull it and not enough money was there to pay them. Well we corrected the problem and paid them. But the kicker was with the last installment they sent the payment to the bank that finance us and not to their bank account. But we called them and was concerned about it however the finance manager never returned our calls and we had to deal with another finance manager whom told us that everything is fine. 3 months go by and we got calls from our original finance manager telling us that we need to pay them or they taking us to court. Well I told him we did everything we could to make it right and to honor our commitments and go after the bank and not me. It wasnt my fault that they kept making mistakes and how do you send a check that is clearly written to the dealership and not the bank that did the financing and blame your customers for their mistake. Please dont buy from them. Protect your family and money and dont give it to these guys.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable