Klein Honda in Everett
Dealership Sales Review
My first contact was with an "Internet Manager" who knew of a car that was not yet listed on the website. The vehicle met my needs well, but of course I needed to see it and start considering it as a purchase. The car still needed to finish being inspected and approved for sale, which happened very quickly...perhaps too quickly.The day I arrived to have my first viewing I was confronted with 2 salesmen which was not a good experience. One was much more aggressive than the other. I found his manner much too confident and confrontational. The other salesman was Mike S. who was much more easy-going and reasonable to discuss issues with. We spent a lot of time negotiating the vehicle price, and were able to agree on a price. For my own peace of mind I wanted to take the car to have it independently inspected, which became a bit of an issue. But I insisted and Mike did agree with my needs and helped with all of the arrangements. There were a few other small details that needed addressing before the transaction was to be completed, and Mike has been very helpful in resolving them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes