Klein Honda in Everett

Received a "no-haggle" price guarantee for Klein Honda from a membership pricing program. Got an email from one person, and I replied with exactly what I was looking for, and asked for a bottom line, total price. Got a runaround answer on return. Asked for the pricing information again. Then got an email from "EJ Scoll" who appeared to be "stepping in" and telling me I'd need to come in, fill out some paperwork and -then- we could "discuss" the numbers, even though I supposedly had a "no hassle" price guarantee. Told him, again, exactly what I wanted, and asked again for the bottom line total price. Three days later, got a "total" price that was almost $5000 more than the ballpark range everyone else (all the other dealers, I contacted were within $0-$250 of each other) and so obviously, I didn't purchase there. Never even heard back from Shain Patrick, the program director, who I emailed directly. Not a peep. Ended up buying the vehicle elsewhere, for exactly what that dealership quoted me, in their first response after my email to them. How hard is that???