Klein Honda in Everett

Use extreme caution. Buyer Beware. They will make promises but as soon as the papers are signed and they have your money it is too bad so sad.Ripped us off. Made promises to get us to buy then fell way short.Do yourself a favor and go elsewhere.We purchased a brand new Civic EX but wanted the L model. They did not have one but promised to convert an EX to an L for us. They promised we would be happy with it etc. etc. and if we did not like it they will make it correct. We complained immediately upon seeing it and stated the workmanship was comparable to back yard mechanic. Josh H. basically said to bad so sad. I checked our paperwork and the satisfaction of their work was not in writing. We lose.Make absolutely certain to get everything in writing before signing anything. Better yet go to a different dealer. Next year I will buy another for myself but will choose Sims or Lynnwood. If I could give these guys 0 stars or even - I would