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Klein Honda in Everett


10611 Evergreen Way, Everett, WA 98204 (map)
Today 9:00 AM - 8:00 PM
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Yes (1) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
Great used car purchase
Written by dcred on 01/14/2010

We spent a couple months researching our used car purchase and decided to focus on the 02 - 05 Civic Si. After finding a couple of options online at Klein we initiated contact via email. The online salesperson John was very responsive which was not my experience with every dealership I contacted. To be honest we were a little nervous to face what we thought was going to be the inevitable hard-sell once we set foot in the dealership, especially when John handed us off to James the used car specialist upon our arrival. We were pleasantly surprised. James was very laid back, helpful, and easy to work with. No high pressure tactics. We wouldn't hesitate to contact him again for a future car purchase. We got the same impression from the used car sales manager and the finance manager. Overall, from our experience, Klein offered a very pleasant purchase experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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dcred on 12/06/2010
After owning this car (certified 2005 Civic Si) for a week we had to jump start it 3 times in three days. Took it to our local (Kirkland) Honda dealer and they diagnosed a bad battery. Not covered by certified warranty. Bummer. Next day I contacted our sales person about it and he responded quickly; surprising since he wasn't at work. He told me to contact his manager which I did. He was very apologetic and assured me that if I had brought it to them they would have taken care of it at no charge. I can't say that this has changed my opinion of the purchase process but needless to say we're hoping that this is the only issue for a while.
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