Klein Honda in Everett
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Dealership Sales Review
sales Rating
Nightmare Experience
Written by 09/05/2009
onWe arrived after conversing via email and phone. We had agreed upon a price with the internet manager prior to arrival. When we arrived the car offered to us was NOT the agreed upon color that we drove 75 miles to purchase. The car also supposedly had a "decor" group that was charged to us even though it only had one of the 3 items that are included in that group. Also, the price at the dealership was higher than the price we agreed upon the day before via email. They also demanded that we pay a locate fee because the car came from another dealer. But it wasn't the car we agreed upon!!! After two hours of waiting we left in disgust without a new car!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No