Klein Honda in Everett

I visited Klein Honda on two occasions the month of January 2011. On the first visit I brought along my daughter for whom I planned to purchase a new car. I met with Jared, and we looked at a number of different vehicles. Afterwards, I thanked him for his time and explained that we would also evaluate other manufacturers - namely Toyota. After kicking a few more tires my daughter decided she liked the Civic the best. So, the following weekend I stopped by Klein again and met with Jared. After brief discussion I made a very reasonable offer, which Jared suggested would not be a problem accommodating. At this point I should mention that each of the last 5 new cars I have purchased I have done so through email. In other words, I was breaking protocol primarily because I thought I had established an adequate relationship with Jared (e.g. he understood price was #1 on my priority list and wouldn't jerk me around). Well, I was completely wrong. After the 3rd back and forth trip to the "sales desk" my patience was fully taxed. On the last trip a sales manager took Jared's place and assumed "negotiation" mode, asking to remove the trunk liner and floor mats. I wasn't looking to negotiate, I was looking for a yes or no - no need to waste my time when I knew I had offered a more than reasonable price given what my research suggested Civics were selling for locally. I politely declined and turned to leave when the sales manager shouted out that we had a deal. Needless to say, I didn't feel "warm and fuzzy" about the prospect of having to deal with Klein in the future to handle service, so I declined again and left. Soon afterwards I contacted several other local dealers via Edmonds.com and within 30 minutes I had an offer literally $1,000 less than my offer to Klein after adjusting for Klein's dealer add-ons. An hour later I had an even better offer which was soon matched by the first. Just to be clear, the ratings I have entered are not a reflection of my work with Jared. I thought Jared was fine to work with, he was just caught in the middle of myself and an excessively greedy sales manager. Oh, and a note to the sales manager - I have decided to buy a second new Honda for myself within the next week or two. Guess where I won't be making my purchase.