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BMW of Bellevue

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BMW of Bellevue
11959 Northup Way, Bellevue, WA 98005 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
4.53 out of 5 stars (173)
Recommend:
Yes (52) No (7)
Service Rating
4.39 out of 5 stars (225)
Recommend:
Yes (111) No (21)
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Dealership Sales Review

3 out of 5 starssales Rating
Recent purchase of CPO BMW 330xi
Written by ShivamB on 02/23/2024
I recently purchased a BMW 330xi which was a recent addition to their inventory so the carfax was not updated since they were working on the vehicle. Before purchasing I was told that breaks were changed for all 4 wheels but updated carfax says only front breaks were changed once I purchased it. I'm not sure if carfax info is missing or I was informed incorrectly. Also, I am still waiting for them to fix my bumper (some big scratch on one side) which they promised me they will get it fixed after a couple of weeks of purchase. Nothing scheduled yet and no info on when it would be scheduled. Reached out a couple of times, but nothing concrete yet. Purchasing process was smooth and car is good.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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Chole Yates on 02/28/2024
Dealer Response
Hi Shivam, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 243-5201 to discuss what we can do to help.
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