Porsche Bellevue
Dealership Service Review
My first contact with the receptionist at Bellevue Porsche was courteous and professional. She directed me to the service department, and I was helped immediately by Jordan. He listened to my concerns, asked questions, and arrived at a plan to fix my car. He introduced me to Lee Van who would serve as my Service Advisor. Lee was awesome to work with. He took the time to thoroughly explain the ways in which my car could be repaired, the approximate costs and time associated which each procedure. He walked me through the process of analyzing each step and approving or disapproving each item. He was courteous, professional and friendly at all times and articulated extremely well. He seemed to genuinely care about the well-being of my vehicle and the limits of my budget. All this was a relief as I had consulted with other professionals who had been unable to resolve the issues at an already high cost. A truly stress-free experience. I was treated at all times as a valued and respected customer. From this point on, I do not believe there is any reason for me to seek auto care anywhere else. Thank you, Lee and the entire team, at Bellevue Porsche.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes