Porsche Bellevue
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Dealership Service Review
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No appointment tire bulge
Written by 08/22/2024
onI went into Porsche of Bellevue with a massive bulge in one of my tires two days before a road trip out of state. I had no appointment, I noticed the bulge and drove into the dealership for advice as to how I should handle it (replace all tires even though they were relatively new)? My favorite service advisor Andy S. noticed me asking for help and immediately jumped in to help. After he finished with his scheduled customers he assured me that he could help. I left my car ( he arranged for me to have a ride home) and he called me the next day with my problem solved. He is the best service advisor I’ve ever encountered!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sue Tilly on 08/25/2024
Dealer Response
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
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