AutoNation Ford Bellevue
Dealership Service Review
Recently purchased a used car from this dealership, my experience with the purchase of the car was pretty standard and long as you can expect when buying a car, was passed around from sales person to sales person trying to get a fair value for my trade in. There was some damage to the car I was buying that had happened while the car was on the lot (door dings, paint scratches, and curbed wheels). I was not impressed with the process of buying a car from this dealership but the service department really made my experience here top notch. Signed in the purchase agreement they offered to fix the body issues with the car and Sergio contacted me personally about a week after my purchase and did a phenomenal job fixing the body work in a matter of hours. I was able to drive the car home same day.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes