AutoNation Ford Bellevue
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Wasted my time and money
Written byon 07/02/2023
I dropped my vehicle off on a Wednesday for a diagnostic with the the promise that I'd hear something back late the next day. With that and repairs I'd planned for them to have it about a week. I had to call then that Saturday. Or course there was no one that could help me but I was supposed to get a call from the manager. Nothing. That Monday, I had to call and found out Nothing but an oil change was done. I still don't know what's wrong with my truck. I'm out rental fees for no reason. I was also promised a call as to what happened and STILL nothing. I will not be going back. I live too far away to make a worthless trip again only to waste my time and money.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Rose Schmidt on 07/05/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 243-5203. We hope to hear from you.
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